Employee Benefits

What Hybrid Workers Want: 5 Tips for Employers

Happy male leaving building while holding a coffee.

As businesses plan for the future, employers are creating hybrid work arrangements for employees. This allows workers to have a mix of in-office and remote workdays. Many businesses and organizations are considering making changes to make it easier for remote workers to transition back to an office situation. Review these five tips for what hybrid workers want.

  1. Generous benefits

    Employees value employer benefits. They appreciate the security of health coverage to take care of their medical needs, in addition to dental and vision insurance that pays for annual exams.

    As employers adopt hybrid work schedules, employees who have worked from remote locations also want benefits that support their financial, mental and physical well-being. Research shows that 80% of employers plan to increase the benefits and perks they offer employees. These include virtual health and wellness programs, telehealth, student loan repayment assistance, stress management, budget planning, retirement savings or other savings options and caregiver support.

  1. Refreshed work arrangements

    Flexibility is the key to successful hybrid work. Designing the right work setup can build strong teams. Employees are empowered to work together to complete projects, enhancing team success and productivity.

    In anticipation of employees’ return to the office, employers recognize the need to change the work environment. Many are redesigning offices and cleaning them regularly to provide safe spaces for employees to work. Also, businesses are redecorating offices with new colors and desk arrangements to make workspaces more exciting and purposeful. Some businesses are eliminating the office headquarters. And instead, they’re setting up hybrid office spaces in different locations where employees reserve time to use an office or team workspace.

    Since many employees have worked remotely, they’re used to flexible schedules so they can juggle multiple work and family responsibilities. As employers ask associates to adapt to a hybrid work situation, they need to continue to support workers’ flexibility needs. Business experts recommend setting guidelines to ensure all employees, whether in hybrid or remote offices, have schedules that maintain their work-life balance.</li

  1. New work expectations and experiences

    The pandemic has allowed businesses to reset work goals and priorities. Most employers find it challenging to connect with their scattered workforce.

    Ask employees for feedback on work style preferences, issues and concerns about work-life integration, dependent needs and other issues. Listen to their feedback and look for ways to support employee well-being. These may include offering new work experiences and setting schedules and expectations.

  1. Cross-training and learning

    Many employees yearn for new learning experiences. They have worked remotely for months and they’re frustrated by the lack of career growth opportunities. Most workers say they feel stuck.

    Offering new learning and cross-training experiences can help keep employees connected to their jobs and teammates. Set up pulse surveys to find out topics of interest to employees. Then develop paths for training and internal growth and mobility. Making these changes to enhance employee training and learning can break down department and job silos. A few ideas include mentorship programs, stretch projects or job shadowing for cross-training.

  1. Business transparency

    In times of uncertainty, employees can become stressed about unexpected disruptions in their work and personal lives. Employers can help workers cope by being transparent, explaining how change affects business operations and employee projects. Encourage employees to ask questions. Respond quickly, even if you don’t have all the answers. Be proactive in offering information as situations change and decisions are made. Explain decisions, product changes and sales goals. Also, make sure to communicate changes in customer needs and feedback on products and services.

    Being upfront helps calm employees and reassures them that you care. They will feel more connected to their jobs and be less likely to jump ship for a better employment experience.

Many employees are struggling to adapt to the hybrid work model. Here’s how employers can help employees adjust to the post-pandemic world.

Society for Human Resource Management
World Economic Forum
The Wall Street Journal
McKinsey & Company
Yahoo! Finance